Sarave
PERFUMES
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Support FAQ

Frequently Asked Questions

Need quick support? Browse our responses on formulations, shipping courier times, standard checkout payments, and miniature samples.

Sarave fragrances are formulated as Perfume Extract and Perfume Spray, containing a high concentration of pure perfume oils (between 18% to 25%). Due to the richness of our natural ingredients like Cambodian Oud, Mysore Sandalwood, and ambergris, our scents typically last between 8 to 12 hours on skin and up to 48 hours on textiles.

Yes, all Sarave products are strictly cruelty-free. We do not test on animals at any stage of product formulation. Our botanical extracts, absolute floral concentrates, and synthetic clean musk alternatives are 100% vegan.

Currently, we ship all orders complimentary across India. For orders outside India, please contact our support desk directly, and we will arrange customized global logistics via DHL or FedEx Express.

Certainly. We include 3 complimentary sample vials (2ml each) of our signature reserves with every full-size bottle order so you can try other scents. Alternatively, you can purchase our Discovery Miniature Set, which contains 2ml extracts of all our primary fragrances.

We accept claims within 48 hours of delivery for transit-damaged bottles or incorrect perfumes received. If your bottle arrives broken or damaged, simply upload a photo in your Account Dashboard and we will dispatch a brand-new replacement bottle at zero cost (no need to return broken glass). If you received the wrong perfume, we schedule a free reverse pickup; once the unopened bottle is inspected at our warehouse, you can choose an immediate replacement or a 100% full refund to your original payment method. Due to cosmetic hygiene standards, opened or sprayed perfumes cannot be returned.

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